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FaithStrideExperience God Every Moment

FaithStride™ Privacy & Payment Protection Policy

Last Updated: 14 May 2026

1. Introduction

Welcome to FaithStride™ - a global Christian technology platform designed to support spiritual growth, faith development, prayer, learning, journaling, Christian community engagement, and intelligent faith-based guidance. At FaithStride™, we deeply respect your privacy, personal faith journey, and financial security. This Privacy & Payment Protection Policy explains how we collect, use, protect, process, and safeguard your information when you use our website, mobile applications, AI-powered tools, subscriptions, digital products, or related services ("Services").
By accessing or using FaithStride™, you agree to the practices outlined in this Policy.
FaithStride™ is committed to complying with globally recognized privacy and data protection laws including but not limited to:
  • South Africa's POPIA
  • European Union GDPR
  • United Kingdom GDPR
  • Nigeria Data Protection Act (NDPA)
  • India Digital Personal Data Protection Act (DPDP)
  • Kenya Data Protection Act
  • Philippines Data Privacy Act
  • Applicable United States privacy and consumer protection regulations

2. Information We Collect

FaithStride™ may collect limited information necessary to provide secure and effective services, including:
Account Information
  • Name
  • Email address
  • Optional profile information
Faith & Engagement Information
  • Prayer entries
  • Journals
  • Testimonies
  • Community participation
  • App engagement history
Attendance Records
FaithStride™ may record attendance-related data, including dates and details of church or faith community gatherings that users voluntarily log within the platform. This information is used solely to help users track and reflect on their faith engagement history.
Evangelism & Outreach Information
When users record personal evangelism or outreach activities through FaithStride™, we may store the names and email addresses of individuals users indicate they have reached out to, as entered manually by the user. These individuals may not be FaithStride™ users and may not have directly consented to FaithStride™ holding their information. Users are solely responsible for ensuring they have appropriate permission or a lawful basis before entering third-party personal information into FaithStride™. This data is used exclusively to assist users in tracking their personal faith outreach activities and is never used for marketing, profiling, or shared with any third party.
Payment & Subscription Information
When purchasing subscriptions or digital services, the following payment-related information may be processed:
  • Transaction IDs
  • Billing status
  • Subscription records
  • Payment confirmations
  • Transaction amounts and currency - all payments are processed in United States Dollars (USD). Where applicable, local currency conversions are handled by the payment processor at the time of transaction. FaithStride™ stores the USD equivalent of each transaction for subscription management, billing records, and legal compliance purposes.
FaithStride™ does not store your full debit or credit card details on our systems.
Communications
Information shared through:
  • Support requests
  • Emails
  • Creator partnership applications
  • Dispute communications
  • Customer service interactions
Optional Information
Users may voluntarily provide:
  • Testimonials
  • Feedback
  • Community submissions
  • Prayer requests
Providing optional information is entirely voluntary.

3. Legal Basis for Processing

FaithStride™ processes personal information under lawful and legitimate grounds including:
  • User consent
  • Subscription or contractual necessity
  • Legal and regulatory compliance
  • Fraud prevention and platform security
  • Legitimate operational and analytical interests

4. How We Use Your Information

We use information to:
  • Create and manage user accounts
  • Deliver FaithStride™ services and features
  • Personalize user experiences
  • Improve platform performance and reliability
  • Process subscriptions and payments
  • Provide customer support
  • Detect fraud, abuse, or security threats
  • Comply with legal obligations
  • Maintain platform integrity and responsible AI operations
FaithStride™ will never sell, rent, or commercially trade subscriber personal information.

5. Trusted Global Infrastructure & Security

FaithStride™ is built on enterprise-grade global infrastructure powered by internationally trusted technologies including:
  • Supabase
  • Vercel
  • OpenAI
  • Google
Our systems utilize:
  • Encrypted cloud infrastructure
  • Advanced API protection
  • Secure authentication systems
  • Protected database environments
  • Infrastructure monitoring
  • Restricted administrative access
  • Modern cybersecurity practices
  • Continuous security reviews
Sensitive information is protected using industry-standard encryption and secure access controls. While no digital platform can guarantee absolute security, FaithStride™ continuously works to maintain one of the highest practical security standards available for modern digital platforms.

6. Trusted Payment Protection

All FaithStride™ payments utilizes secure global payment infrastructure powered by Paystack (a Stripe company) and Stripe technologies, supported by PCI-compliant security standards, encrypted payment systems, and advanced fraud protection.
These providers utilize:
  • PCI-compliant payment infrastructure
  • Bank-level encryption technologies
  • Advanced fraud detection systems
  • Secure global payment networks
  • International financial security standards
Important Payment Protection Notice
  • FaithStride™ does not store your banking card details.
  • Card processing is handled directly by secure payment processors.
  • Financial transactions are protected through encrypted payment gateways.
  • Payment monitoring systems help detect fraudulent or suspicious activity.

7. Privacy of Faith-Based Content

FaithStride™ understands the deeply personal nature of faith-based interactions.
We are committed to protecting:
  • Prayer journals
  • Testimonies
  • Faith reflections
  • Personal notes
  • AI-assisted conversations
  • Spiritual engagement records
Access to sensitive internal systems is highly restricted and continuously monitored.

8. How Information May Be Shared

Your information may only be shared under limited circumstances.
Trusted Service Providers
Approved providers assisting with:
  • Hosting
  • Infrastructure
  • Payment processing
  • Analytics
  • Email delivery
  • Security monitoring
Legal Requirements
Where disclosure is required by:
  • Applicable laws
  • Court orders
  • Government authorities
  • Fraud investigations
Business Transfers
In the event of:
  • Merger
  • Acquisition
  • Corporate restructuring
Equivalent privacy protections will continue to apply.
Aggregated or Anonymous Data
FaithStride™ may use anonymized statistical information for:
  • Platform analytics
  • Research
  • Performance reporting
No personally identifiable information will be sold for advertising purposes.

9. International Data Transfers

Because FaithStride™ operates globally, information may be processed or stored outside your country of residence. Where international transfers occur, FaithStride™ implements reasonable safeguards including:
  • Standard contractual protections
  • Secure processing agreements
  • Approved legal transfer mechanisms
  • GDPR-aligned safeguards where applicable

10. Data Retention

FaithStride™ retains information only for as long as reasonably necessary to:
  • Deliver services
  • Maintain subscriptions
  • Resolve disputes
  • Prevent fraud
  • Comply with legal obligations
When information is no longer required, it is securely deleted, anonymized, or archived according to applicable legal requirements.

11. Your Privacy Rights

Depending on your country or jurisdiction, you may have rights including:
  • Right to access your information
  • Right to correct inaccurate information
  • Right to request deletion
  • Right to restrict certain processing
  • Right to object to processing
  • Right to data portability
  • Right to withdraw consent
  • Right to lodge complaints with relevant authorities
Requests may be submitted to:
Email: info@faithstride.com
FaithStride™ will respond within legally applicable timeframes.

12. Children's Privacy

FaithStride™ is intended for users aged 16 years and older unless local laws permit otherwise. We do not knowingly collect personal information from children without appropriate legal consent. Parents or guardians who believe a child has submitted information may contact us for immediate review and removal.

13. Responsible AI Usage

FaithStride™ may utilize artificial intelligence technologies to assist with:
  • Prayer guidance
  • Biblical insights
  • Learning experiences
  • Spiritual encouragement
  • Personalised content recommendations
FaithStride™ AI tools are designed to support - not replace - personal faith, pastoral counsel, or professional advice. We remain committed to responsible, respectful, and spiritually conscious AI practices.

14. Policy Updates

FaithStride™ may update this Privacy & Payment Protection Policy periodically to reflect:
  • Legal developments
  • Operational improvements
  • Security enhancements
  • Product changes
Updated versions will be published with a revised "Last Updated" date. Continued use of FaithStride™ after updates constitutes acceptance of the revised Policy.

15. FaithStride™ Global Contact Presence

South Africa
FaithStride Pty Ltd
Pretoria, Gauteng, South Africa
Nigeria
FaithStride SA Digital Services
Nigeria
India
Virtual Operations Office
Bengaluru, India
Philippines
Virtual Operations Office
Manila, Philippines
Kenya
Virtual Operations Office
Nairobi, Kenya
United Kingdom
Virtual Operations Office
London, United Kingdom
United States
Virtual Operations Office
Delaware, United States

16. Official Contact Channels

General Support
info@faithstride.com
Customer Support
support@faithstride.com
Disputes & Compliance
disputes@faithstride.com
Refunds
refund@faithstride.com
Creator Partnerships
creatorpartners@faithstride.com

Our Commitment

FaithStride™ is committed to building one of the world's most trusted Christian technology platforms - where faith, privacy, integrity, security, and responsible AI work together to create a safe, uplifting, and spiritually meaningful experience for believers globally. By using FaithStride™, you trust us with part of your faith journey - and we take that responsibility seriously.
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